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The primary mandate of TPASC Aquatic’s is to provide a setting for individuals to have a safe, enjoyable, and free of discrimination experience while accessing various aquatic programs bring offered. The Aquatics department is a shared spaced that transitions based on the needs of each individual program. Aquatics emphasizes enforcement of all Ontario Health Regulations keeping our pools clean, safe and inviting for all. This mandate is to be upheld by all staff, patrons, and partners of the facility Aquatics department at all times.


Check-in Policy

Upon arrival all patrons participating in any aquatic program (e.g. Lane Swim, Swimming Lessons, Rentals etc.)  must check-in at the Public Relations desk where an Aquatic staff member will assist.

  • Lane Swim – All patrons must present their lane swim card for proof of payment for the program.
  • Leisure Swim – All patrons must have their coloured wrist bands securely on and visible for the Aquatic Staff to reference.
  • Aquafit – All aquafit participants must register for the program in advance in accordance with Fitness Centre Group fitness policy
  • Rentals – All rentals must check-in with the Deck Supervisor to confirm their lane locations – athletes must have a coach present to access the field of play.

Patron Bathing Attire / Dress Code

In order to accommodate all visitors and maintain safe programs, the term “proper bathing attire” must be defined. At TPASC, traditional swim wear is preferred where possible; however the following criteria will be used when determining the appropriateness of attire for swimming:

  • Clothing is clean and brought to the pool for the sole purpose of swimming (one cannot wear their street clothes into the pool).
  •  The clothing must permit the individual to participate safely in the program. Every effort must be made to eliminate risk of strangulation or being weighed down to the point of incapacitation.
  • Aquatic staff are directed to be accommodating of the needs of all patrons.
  • Swimmers, who are not toilet trained, must wear suitable disposable swim pants or re-useable pool pant

Prohibited Items

The following items are not permitted on the pool deck, patrons will be asked to leave these items in a locker or on the provided shoe racks in the hallway.

  • Outdoor street shoes/ boots
  • Outdoor coats/ jackets
  • Strollers & Wagons
  • Bikes
  • Glass of any kind (water bottles, containers etc.)
  • Food & Drink (including gum) *with the exception of water in an appropriate container 
  • Drones, Go Pros/ Underwater Cameras 
  • Regular Diapers *waterproof diapers are available for purchase and must be used to enter the water.
  • Weighted belts/ ankle weights
  • Monofins, Freediving/Scuba diving fins
  • Mermaid Tails
  • Noodles

Enter/Exit Points

Patrons must use the designated entrances/ exits. It is not permitted to use emergency exits or prop open doors leading to the pool deck.


Admittance Policy

The admittance policy addresses age and swimming ability to determine whether individuals may be admitted to the aquatic facility and whether they require accompaniment.

  • Children 9 years of age or younger must be accompanied by parent, guardian or designate who is at least 14 years of age and is responsible for their direct supervision
  • Children 10 years of age or older may enter the pool unaccompanied

Caregiver Supervision Requirements

The Caregiver Supervision policy complements the admittance policy, the requirements for the supervision ratio, the supervision proximity and the access to designated pool areas (i.e. deep end).

Non-Swimmers must be directly supervised by their caregiver who must remain within arms’ reach and able to render immediate assistance. Non swimmers and those who have not passed the swim test must remain in shallow water.

Age Admission Supervision Ratio (Child:Caregiver) Wristband Colour Notes
0-5 years old Always accompanied 2:1 PINK May attempt facility swim test to obtain green wristband. If successful, guardian must remain within arm’s reach at all times.
6 years old Always accompanied 4:1 ORANGE Children who are 6 years old must remain with their guardian, regardless of if they are successful with the facility swim test or not.
7-9 years old Always accompanied, unless successful with the facility swim test 4:1 ORANGE May attempt facility swim test to obtain green wristband. If successful, child does not need to remain within arms reach, however, supervising guardian must remain in the facility.
10 years old+ Unaccompanied N/A YELLOW Must still complete facility swim test in order to swim in deep water.

Facility Swim Test

All patrons that are 13 years or younger that would like to swim in lane swim or leisure swim unaccompanied must complete a facility swim test in order to participate. Aquatic staff have the sole discretion to ask anyone to complete a facility swim test if they are concerned from a safety standpoint of an individual’s capability to participate in a program.

To successfully pass the facility swim test individuals must:

  • Demonstrate comfort in the water
  • Swim a minimum of 50m continuously in shallow water
  • Distance must be completed on their front
  • Tread water for 30 Seconds in deep water

Swim test – Must See’s:

  • Complete the entire distance (50m)
  • Swim continuously
  • Show ability to take breaths
  • Only touch and push off the wall at the end of the width – may not stop or touch the bottom

A participant can be limited to the number of attempts of the swim test, based on the discretion of TPASC staff evaluating.
Successful swim tests will be recorded and kept on file for the session, participants may be asked to re-do the swim test when the records are refreshed.

Wristband Policy – wristbands are distributed at the customer service desk on Level 2

To assist in ensuring that a safe environment is maintained in all of our pools, TPASC has implemented a three-colour wristband procedure. This system allows staff to ensure that children at risk are identified and that all children are supervised adequately when in the facility. Children 9 years of age and under will be given an identifying wristband by staff upon entry to the facility. Wristbands are also given are the successful completion of a facility swim test. Additional wristbands are available for day passes, some drop-in programs etc.

Showering before Swimming

Patrons are encouraged to shower before entering the water. Showers are available in the Aquatic’s Changerooms & Universal Changeroom. 

Serious Medical Conditions

Those with serious medical conditions should be accompanied by an individual knowledgeable of their condition and responsible for their direct supervision. Patrons are encouraged to connect with the Deck Supervisor working if there are any concerns regarding participating in a program.


Prohibited Patron Behaviour

  • Socializing with or distracting pool staff, including lifeguards, is prohibited.
  • No person within the pool area shall behave in such a manner as to jeopardize the safety and health of himself/herself and others. Such behavior, including abusive or profane language, may be asked to leave. 
  • Running, boisterous or rough play, pushing, acrobatics, dunking, wrestling, offensive or disruptive splashing or yelling, diving or jumping without care and caution, snapping of towels, improper conduct causing undue disturbances on or about the pool area or any acts which would endanger any patron are prohibited.
  • An individual putting another individual on their shoulders is prohibited.
  • Spitting, spouting water, blowing nose, urinating or defecating in the pool is prohibited.
  • No prolonged underwater swimming for time and/or distance. Competitive or repetitive breath holding can be deadly and is not permitted.
  • No coaching during lane and leisure swim. All spectators must view from the designated viewing areas to ensure their safety at all times.
  • No private or group swimming lessons during lane and leisure swim.
  • The City of Toronto offers swimming lessons. No activity for private gain is permitted at any time
  • Monopolizing lanes for personal gain will not be tolerated, all patrons must be welcoming and accepting of all swimmers in the program.


  • All minor rule infractions warrant a verbal warning along with a brief explanation of why the rule is enforced.
  • If a swimmer repeatedly breaks rules or regulations, making it absolutely necessary for discipline purposes to send the individual home for a period of time, TPASC staff will document the incident on an Incident Report Form.
  • Should there be any instances where longer suspensions the incident will be escalated for a decision on the appropriate course of action.
  • Please refer back to the Building Policies for the Suspension/ Ban policy for further details.

Lane Selection & Sharing Lane Space

Lane Selection is based on the following items when coming to participate in Lane Swim. During Lane Swim there will be speed signs posted at the end of each lane as well as a directional sign to follow. It is the responsibility of each patron to enter the lane speed most appropriate to their ability at the time they are swimming.

  • Circle Swimming – All patrons are to swim in a circle (as indicated at the end of each lane) to ensure multiple swimmers can safely swim in a single lane. Circle swimming maintains a welcoming environment for all. 
  • Directional Signs – our directional signs have arrows which indicate the direction of circle swimming that must be followed by all participants.
  • Speed Signs – Signs include Fast, Medium Fast, Medium, Slow. Patrons are encouraged to choose a lane based on their comfort in the water and speed that they swim. Typically, Slow/Medium lanes will be situated closer to the wall, while medium fast/fast lanes will be situated in the middle of the pool.
    • The location of speed signs will change based on the number of available lanes.

A Place for Everyone

  • Swimmers of all different abilities will utilize our pools on a daily basis, it is important to recognize not all swimmers are the same speed or have the comfort level as others.
  • Patrons are asked to communicate and be compassionate with one another while sharing space.
  • Patrons are to notify the TPASC lifeguards if there are immediate safety concerns.


  • Spectators must remain on the on-deck bleachers or in the gallery located on level 2.
  • Spectators cannot pass the blue dotted line while wearing street clothing.
  • All outdoor attire (coats, boots, shoes etc.) must be removed before entering the pool deck area.


Women’s Only Swims

  • Women’s only swim times are offered where the Training Pool area is exclusively used. All windows are covered by curtains for the duration of the swim.  
  • Children of the opposite sex under the age of 6 may participate with women’s only swim times, children must be accompanied by a guardian and swim ratios remain in effect.

Leisure Swim 

  • Patrons must stay within the designated space allocated to leisure swim
  • When going from Shallow water to Mid Depth water, patrons must exit the water and enter from the walls
    • Swimming under lane ropes between depths is not permitted.
  • TPASC staff reserve the right to prohibit equipment brought into leisure swim including but not limited to: inflatable floating devices, noodles, water guns, balls, diving toys, etc.

Lane Swim Equipment 

  • Lane swim patrons are not permitted to use the diving blocks
  • Patrons are not permitted to wear lifejackets during lane swimming in deep water – if a lifejacket is required, please connect with the TPASC staff to find out times where shallow water is available or alternatively for leisure swim times.
  • Flutter boards, pull buoys & water belts are available for use – equipment must be returned after use
  • Prohibited Equipment: weighted belts/ ankle weights, monofins, Freediving/Scuba diving fins, mermaid tails.

Aquafit Equipment

  • Water belts are available, first-come, first-serve
  • Deep water & Shallow Water Aquafit offered – patrons are encouraged to evaluate their comfort in the water before attending deep water classes.
  • Additional equipment will be provided at the discretion of the Aquafit Instructor (e.g. water dumbbells, noodles, etc.)