TPASC App
Frequently Asked Questions regarding the TPASC App can be viewed below:
How do I get the new app?
To download the new app, search for "Toronto Pan Am Sports Centre" in the Google Play store or Apple App store. Links are also attached below,
https://apps.apple.com/ca/app/tpasc/id6451323229
https://play.google.com/store/apps/details?id=com.tpasc&hl=en_CA&gl=US
What will happen to the old app?
The old app will no longer be active starting March 4th, 2024.
How do I login or create an account?
If you already have a self-service account, please login using those credentials. If you have forgotten your password, please use the following link to reset it. Reset Password
If you do not have a self-service account, you can create one by following the "Sign Up" button on the login page of the app or you can click the following link Register for an Account
Logging in
Once you successfully login, the app will take you through a short onboarding process to personalize the experience of the app.
Click on the following link to view the Onboarding Demo.
What is "Barcode"?
Similar to the barcode function in the old app, the new app allows users to add their barcodes to the app. If the user is a member, it will allow them to automatically add their barcode without needing to enter their membership card number. All other types of barcodes need two pieces of information. You can add a maximum of 4 barcodes to an account.
What is "Schedule"?
This schedule shows all the classes/drop-ins that are available on a daily basis at the Toronto Pan Am Sports Centre. Each activity in the schedule is labelled with either "TPASC", "CITY", "UTSC", or multiple together. These are three different types of users of the facility and depending on your membership you only have access to activities/drop-ins with your label on it. See details for each label below,
| TPASC | Included with TPASC & UTSC Membership or TPASC Day Pass Purchase |
| CITY | Included with Fitness TO, Registered Programs, or Drop-In Memberships. Please check here for specific access. |
| UTSC | Only available for University of Toronto students. Additional fees may apply. |
The above chart can also be found in the top right corner of the "Schedule" page on the app.
*Reservations for classes can only be made 48 hours in advance.
What is "My Schedule"?
"My Schedule" shows all the activities/classes that you have reserved.
What is "Video"?
This gives members access to the TPASC video subscription.
It is only available for active members, students and those who have a paid video access subscription. Subscriptions can be purchased online using the following link, https://tpasc.ca/portal/toronto-pan-am-sports-centre-member/memberships
How do I update my Account Settings?
Step #1: Go to the "Home" page of the app by clicking the button in the bottom left corner.
Step #2: Click your "Profile" picture in the top right corner to update your app settings.
How do I update my Notifications?
Step #1: Go to the "Home" page of the app by clicking the button in the bottom left corner.
Step #2: Click your "Profile" picture in the top right corner, scroll down and click "Update Notifications". Once you selected your preferences, click "Update".
What is "Health"?
The "Health" page is where you can connect to health data sources like Apple Health, Google Health and our new TPASC Watch to track your fitness data.
TPASC Watch will be releasing soon, for more details and updates regarding the watch please visit the following link https://www.tpasc.ca/tpasc-watch
How do I connect to a Health App?
Apple Health
To connect Apple Health with the Fitness app, follow the steps below:
Step 1: Go to the TPASC app and tap "Health".
Step 2: Tap on the "Connect" button in the middle.
Step 3: Click on "Apple Health", followed by "Sync" in the bottom left corner.
Step 4: All done! Your data should be updated and your Apple Health Status should say "Connected".
If you want to switch off the access, tap "Apple Health Status" followed by either "None" or "Turn Off".
Google Health (Coming Soon)
What are Leaderboards and how do I participate?
What is the TPASC Watch?
Our new TPASC Watch will be releasing soon, for all details and updates please visit the following link https://www.tpasc.ca/tpasc-watch
Order Food
Coming Soon.
What is the difference between Member and Non-Member?
Begin your journey to a healthier lifestyle and let Toronto Pan Am Sports Centre help you along the way. The new TPASC App helps you with everything you need while you're at TPASC and keeps you up to date with changes to your account and schedule.
e way. The new TPASC App helps you with everything you need while you're at TPASC and keeps you up to date with changes to your account and schedule.
Non-Member Member
Access your Barcode * *
View Schedule * *
Favourite Activities and Notifications * *
Participate in Leaderboards * *
Sync Data from Wearable * *
Order Food Coming Soon Coming Soon
Access Video Library *
Book Group Fitness Reservations *
Free App Access Included in TPASC Membership/UTSC Students